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Mass. medical group confirms “imminent plan” to close school

Numerous frustrated patients are searching for answers after learning that a chain of medical facilities in Massachusetts has announced the closure of its offices. “It is with our deepest regret and great sadness to inform you of our impending plan to close our practices,” Compass Medical confirmed in a written statement on its website Wednesday evening. “After a constant stream of challenges, we were ultimately forced to make the devastating decision to close all Compass Medical offices immediately,” the statement said. “We are saddened and truly sorry as we know of the unprecedented impact on our valued patients,” the statement said. Compass Medical’s statement said all patients with an emerging need for prescription refills should check with their pharmacy first. “You may also call our Compass Main Line for assistance with emerging prescription refills or test results at 508-350-2000,” the statement said. Patients reported earlier in the day that they have heard from providers that Quincy-based Compass Medical, which operates six locations in southeastern Massachusetts, is closing permanently. Much of the Compass website was taken down earlier in the day on Wednesday, while some pages remained partially available. A sign posted on Compass’s Quincy Urgent Care facility Wednesday said the office was “temporarily closed” and instructed patients to make an appointment at another location. The sign said Compass’s East Bridgewater urgent care facility was open on a walk-in basis. Compass Medical website. “We understand this is distressing news for patients and staff and are working to learn more about the situation as quickly as possible.” “Affected consumers and patients are encouraged to contact the AG’s office to share their concerns,” a spokeswoman for Attorney General Andrea Campbell said in a statement. he told him the chain will close on Friday. Several patients said they were particularly concerned about access to their medical records and doctors. “I’m very frustrated and very angry and upset,” said Jenn Newcomb, a patient. “I know it’s a business that people lock their doors just like that, but you don’t get anything from anyone, not even a notice or something, a call.” Health. Compass Medical has offices in Quincy, Braintree, Easton, East Bridgewater, Middleborough and Taunton. Staffers told NewsCenter 5 that each site will host meetings on Thursday to discuss benefits and unemployment. In October, the medical group was reportedly ordered to pay more than $16 million in damages to Dallas-based Steward Health Care System after a partnership between the two companies turned ugly. The Patriot Ledger reported that Compass initially sought more than $80 million in damages, but all of its claims were denied by a jury that instead found the group committed fraud and awarded Steward damages. Compass employees told NewsCenter 5 that recent merger talks with another company fell through. According to those employees, they had the option of working through Friday or going home on Wednesday. Many of those staff members chose the latter option, leaving their phones unattended.

Numerous frustrated patients are searching for answers after learning that a chain of medical facilities in Massachusetts has announced the closure of its offices.

“It is with our deepest regret and great sadness to inform you of our impending plan to close our practices,” Compass Medical confirmed in a written statement on its website Wednesday evening.

“After a constant stream of challenges, we were ultimately forced to make the devastating decision to close all Compass Medical offices immediately,” the statement said.

“We are saddened and truly sorry as we know of the unprecedented impact on our valued patients,” the statement said.

Compass Medical’s statement said all patients with an emerging need for prescription refills should check with their pharmacy first. “You may also call our Compass Main Line for assistance with emerging prescription refills or test results at 508-350-2000,” the statement said.

Patients reported earlier in the day that they have heard from providers that Quincy-based Compass Medical, which operates six locations in southeastern Massachusetts, is closing permanently.

Much of the Compass website was taken down earlier in the day Wednesday, while some pages remained partially available.

A sign posted on Compass’s Quincy Urgent Care facility Wednesday said the office was “temporarily closed” and instructed patients to make an appointment at another location. The sign said Compass’s East Bridgewater urgent care facility was open without an appointment.

“Our administration is concerned about reports of the closure of Compass Medicals,” said a statement from Massachusetts Governor Maura Healey’s office before the announcement was posted on the Compass Medical website. “We understand this is distressing news for patients and staff and are working to learn more about the situation as quickly as possible.”

“Affected consumers and patients are encouraged to contact the AG’s office to share their concerns,” a spokeswoman for Attorney General Andrea Campbell said in a statement.

“It’s over and nobody notified anyone,” said Domenic Birrittieri, a patient who said employees have told him the chain will close on Friday.

Several patients said they were particularly concerned about access to their medical records and doctors.

“I’m very frustrated and very angry and upset,” said Jenn Newcomb, a patient. “I know it’s a business that people lock their doors just like that, but you don’t get anything from anyone, not even a notice or something, a call.”

As a private physician group practice, Compass Medical is not licensed by the Department of Public Health.

Compass Medical has offices in Quincy, Braintree, Easton, East Bridgewater, Middleborough and Taunton. Staffers told NewsCenter 5 that each site will host meetings on Thursday to discuss benefits and unemployment

In October, the medical group was reportedly ordered to pay more than $16 million in damages to Dallas-based Steward Health Care System after a partnership between the two companies went sour. The Patriot Ledger reported that Compass initially sought more than $80 million in damages, but all of its claims were denied by a jury that instead found the group committed fraud and awarded Steward damages.

Compass employees told NewsCenter 5 that recent merger talks with another company fell through. According to those employees, they had the option of working through Friday or going home on Wednesday. Many of those staff members chose the latter option, leaving their phones unattended.

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